 TL;DR: find a campaign, pick a tier, add your card, confirm. You're in. Full explanation Open the campaign page. Every live campaign shows a pledge card on the right — pick the tier you want, click "Reserve for $1," enter your email and card details, and confirm. You'll be charged $1 immediately to hold your spot. The rest of the pledge product cost + shipping is charged after the campaign hits its funding goal, or refunded if it doesn't. You'll get an email confirmation with your pledge ID NAV — save that email, it's your receipt. Some tiers have limited quantities and sell out fast. If you 

Ordering and payment

find a campaign, pick a tier, add your card, confirm. You're in.

How do I pledge?

 TL;DR: $1 now to hold your spot. The rest lands after the campaign hits its goal — or you get the $1 back if it doesn't. Full explanation Two charges, in this order: 1. $1 immediately — the moment you confirm your pledge. This holds your spot at the current price and adds you to the backer count. 2. The remainder — charged when the campaign funding goal is reached. You'll get an email a week before it happens with the exact amount product cost + shipping to your address . If the campaign doesn't hit its goal, the $1 is refunded automatically. You never pay more than $1 unless the campaign fun

$1 now to hold your spot. The rest lands after the campaign hits its goal — or you get the $1 back if it doesn't.

When is my card charged?

 TL;DR: language selection for your comics closes September 10, 2026 . After that, print runs freeze and changes aren't possible. Full explanation Every backer picks a language for their comic during the pledge manager phase. That choice goes to the printer with your order. Once the print run is locked, we can't swap languages — the physical book is being manufactured in your chosen language. Deadline: September 10, 2026, 23:59 CET. How to change your language before the deadline 1. Sign in to mozuma.co https://mozuma.co with the email you pledged with 2. Go to Account → Orders 3. Find your or

Pledge manager

language selection for your comics closes September 10, 2026. After that, print runs freeze and changes aren't possible.

Language selection deadline (locks 2026-09-10)

 TL;DR: send us photos within 14 days of delivery — we replace damaged items at no cost. Keep the packaging. Full explanation We take physical quality seriously. Every comic + collectible is packed with foam or bubble wrap and ships in double walled boxes. Damage in transit is rare, but it happens. If your order arrived damaged: 1. Take photos immediately — the item, the packaging, and the shipping label. All three. 2. Keep the packaging for at least 14 days in case the carrier needs it for their claim 3. Contact us within 14 days of delivery using the form below We'll send a replacement at no

Refunds and problems

send us photos within 14 days of delivery — we replace damaged items at no cost. Keep the packaging.

My item arrived damaged

 TL;DR: shipping is calculated at pledge time based on your country, item weight, and campaign — the pledge page shows the exact number before you confirm. Full explanation Every campaign quotes shipping per region. When you pick a tier, the estimated shipping cost appears next to the product price and locks in when you complete the pledge. No surprise adjustments later. Rate tiers we use across most campaigns: EU in EU shipping : included in the pledge for most items. VAT is calculated separately based on your country see customs and import duties /help/shipping and delivery/customs and impor

Shipping and delivery

shipping is calculated at pledge time based on your country, item weight, and campaign — the pledge page shows the exact number before you confirm.

What are your worldwide shipping rates?

 TL;DR: click "Forgot password?" on the sign in screen, check your email, follow the link. Full explanation 1. Go to mozuma.co https://mozuma.co → Sign in 2. Click Forgot password? under the password field 3. Enter the email address you signed up with 4. Check your inbox — you'll get a reset email within 60 seconds. Check spam if not. 5. Click the link and pick a new password 8+ characters The reset link expires after 60 minutes. If it expires, start the flow again — no limit on how many times you can request one. Signed up with Google, Facebook, Discord, Steam, or Twitter? You don't have a pa

Your account

click "Forgot password?" on the sign-in screen, check your email, follow the link.

How can we help you?

Check project status & ship dates

Ordering and payment

Shipping and delivery

Pledge manager

Refunds and problems

Your account