Privacy Policy

Last updated: February 2026

1. Introduction

MOZUMA Ltd ("MOZUMA," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, participate in our crowdfunding campaigns, or engage with our services.

MOZUMA Ltd is registered in Cyprus and operates globally, serving partners and customers in multiple jurisdictions including the European Union and United States.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide, including:

  • Contact Information: Name, email address, phone number, company name
  • Shipping Information: Mailing address for product fulfillment
  • Payment Information: Processed through secure third-party payment processors
  • Communication Content: Messages sent through our contact forms or email
  • Survey Responses: Feedback and preferences you share with us

2.2 Information Collected Automatically

When you visit our website, we automatically collect:

  • Device Information: Browser type, operating system, device type
  • Usage Data: Pages visited, time spent, click patterns
  • IP Address: For geographic analytics and security
  • Cookies and Tracking: See Section 8 for details

2.3 Information from Third Parties

We may receive information from:

  • Crowdfunding Platforms: Backer information from Kickstarter, GameFound, and similar platforms
  • Payment Processors: Transaction confirmation data
  • Partner Studios: Information necessary for collaborative projects

3. How We Use Your Information

We use collected information to:

  • Process and fulfill orders from campaigns
  • Communicate about your orders, including shipping updates
  • Respond to inquiries and provide customer support
  • Send marketing communications (with your consent)
  • Improve our website, products, and services
  • Analyze usage patterns and campaign performance
  • Prevent fraud and ensure platform security
  • Comply with legal obligations

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area, we process personal data based on:

  • Contract Performance: Processing necessary to fulfill orders and provide services
  • Legitimate Interests: Improving services, preventing fraud, marketing to existing customers
  • Consent: Marketing communications, cookies, and analytics
  • Legal Obligation: Compliance with applicable laws and regulations

5. Information Sharing

We may share your information with:

5.1 Service Providers

  • Manufacturing Partners: Production facilities in Southeast Asia receive order specifications
  • Fulfillment Partners: Shipping and logistics providers receive delivery addresses
  • Payment Processors: Secure transaction processing
  • Email Service Providers: Communication and marketing services
  • Analytics Providers: Website and campaign performance analysis

5.2 Partner Studios

We may share aggregated, anonymized data with partner studios regarding campaign performance. Individual personal data is not shared with partners without your consent.

5.3 Legal Requirements

We may disclose information when required by law, to protect our rights, or in response to valid legal processes.

5.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

6. International Data Transfers

Your information may be transferred to and processed in countries outside your residence, including:

  • Cyprus (company headquarters)
  • Vietnam and China (manufacturing partners)
  • United States (service providers)

We implement appropriate safeguards for international transfers, including standard contractual clauses where required.

7. Data Retention

We retain personal information for:

  • Transaction Records: 7 years for legal and accounting requirements
  • Customer Communications: 3 years from last interaction
  • Marketing Contacts: Until you unsubscribe or request deletion
  • Website Analytics: 26 months (aggregated data may be retained longer)

8. Cookies and Tracking

8.1 Types of Cookies

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand how visitors use our site
  • Marketing Cookies: Used to deliver relevant advertisements

8.2 Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality. You can also opt out of analytics tracking through our cookie preferences.

9. Your Rights

9.1 GDPR Rights (EEA Residents)

If you are in the European Economic Area, you have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate information
  • Erasure: Request deletion of your data ("right to be forgotten")
  • Restriction: Limit how we process your data
  • Portability: Receive your data in a machine-readable format
  • Object: Opt out of certain processing activities
  • Withdraw Consent: Revoke consent for processing

9.2 CCPA Rights (California Residents)

California residents have additional rights under the California Consumer Privacy Act:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt out of the sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising privacy rights

9.3 Exercising Your Rights

To exercise any of these rights, contact us at privacy@mozuma.co. We will respond within the timeframes required by applicable law.

10. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Access controls limiting who can view personal data
  • Regular security assessments and updates
  • Employee training on data protection

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

11. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Third-Party Links

Our website may contain links to third-party websites and services (crowdfunding platforms, social media, partner sites). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

13. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Significant changes will be communicated via email or website notice.

14. Contact Us

For privacy-related questions, requests, or concerns:

MOZUMA Ltd
Data Protection Contact
Email: privacy@mozuma.co
Website: mozuma.co

For EEA residents, you also have the right to lodge a complaint with your local data protection authority.